Seventh annual
The Gold Medal
Service Awards 2021
For Outstanding Customer Service

2021 GOLD MEDAL Service Award winners

A Proper Fit
Reno, NV
Abbadabbas
Marietta, GA
Alan’s Shoes
Tucson, AZ
Alec’s Shoe Store
Nashua, NH
Allen’s Shoes
Northfield, NJ
Althea’s Footwear Solutions
Everett, WA
Becker’s Best Shoes
Mount Dora, FL
Beck’s Shoes
San Jose, CA
Boger’s Shoes
Jacksonville, FL
Brown’s Shoe Fit
Fort Collins, CO
Burch’s Shoes
Eugene, OR
Burton’s Shoes
Lodi, CA
Chiappetta Shoes
Kenosha, WI
Comfort One Shoes
Frederick, MD
Comfort Plus Shoes & Footcare
Leawood, KS
Coolest Shoes in California
Carlsbad, CA
Dale’s Shoes
Daytona Beach, FL
Dardano’s
Denver, CO
ELM Shoes
Greencastle, PA
Elliott’s Boots
Knoxville, TN
Eneslow Shoes & Orthotics
New York, NY
Esmond's Shoes
Richmond, IN
Felger’s Footwear
Houma, LA
Fit My Feet
Sioux Falls, SD
Foot Savvy
Greenwood Village, CO
InStep
Austin, TX
Joy-Per’s Shoes
Salinas, CA
K&D Shoe Warehouse
Conyers, GA
Karavel Shoes
Austin, TX
Kassis Brothers
Charleston, SC
Lebo’s
Charlotte, NC
Lombardo Comfort Shoes
Ocala, FL
Lucky Shoes
Fairlawn, OH
Miroballi Shoes
Orland Park, IL
Modern Shoe
Provo, UT
Moyer’s Shoes
Quakertown, PA
On The Run
San Francisco, CA
Orleans Shoe Co.
New Orleans, LA
Peterson Shoes
Anoka, MN
Reyers Shoe Store
Niles, OH
Roberts Shoes
Fort Wayne, IN
Saxon Shoes
Fredericksburg, VA
Schuler Shoes
West Roseville, MN
Shoe Center
North Myrtle Beach, SC
Smith & Davis
Fayetteville, GA
Soft Shoe
Richmond, KY
Sole Provisions
Wading River, NY
Solely Comfort
Winchester, VA
Sound Feet Shoes
Powells Point, NC
Stan’s Fit For Your Feet
Brookfield, WI
Ted’s Shoe & Sport
Keene, NH
Terry’s Shoes
Willoughby, OH
The Foot Performance Center
Rochester, NY
The Foot Spot
Leawood, KS
The Foot Traveler Shoe Co.
Buford, GA
The Heel Shoe Fitters
Green Bay, WI
The Shoe Market
Greensboro, NC
The ShoeMart
Norwalk, CT
Tops For Shoes
Asheville, NC
Turnpike Comfort Footwear
Fresh Meadows, NY
Valley Sole
Huntsville, AL
Vanderloop Shoes
Little Chute, WI
Vernon Powell Shoes
Salisbury, MD
Walking Comfort
Centerville, UT
Waxberg’s Walk Shoppe
Niles, IL
Wesley’s Shoes
Chicago, IL
Westlake Shoes
Westlake Village, CA
Woldruff’s Footwear
Goshen, IN
Work Boot Warehouse
San Bernadino, CA
Sponsorship information
2021 Gold Medal Service Award Sponsors
SIT. FIT. AND BE RECOGNIZED.
What Stores Are Eligible?
  • All Independently owned shoe stores.

Who Nominates Stores?
  • Stores can nominate themselves.
  • Stores can be nominated by industry colleagues.
  • Stores can be nominated by sponsoring companies.

How do I nominate a store?

Email us here: nominations@goldmedalserviceawards.com


Execution

Footwear Insight, working with Franklin Retail Solutions, mystery shops and rates top footwear specialty stores in the United States. Each store will be graded on more than 24 criteria (beginning with the greeting and extending through the fitting process, selection, all the way through to checkout). The scores are processed and the top stores are recognized in a special report published in Footwear Insight. The store with the highest score will be featured on the cover. This is a highly read feature as stores see how they measured up against the criteria and the other top stores in the country.

Each store that achieves the Gold Medal Service Award recognition will receive a special window decal, promotional signage and a social media toolkit recognizing its achievement so it can promote that honor to its customers and their community.


Questions?

Jeff Nott, Publisher: jnott@formula4media.com
516-305-4711

Download the 2021 Criteria PDF